The Nitty Gritty

1. All moves are done at Owners Risk Only.

2. We have a minimum charge of 3 hours for all moves.

3. Start and finish times are calculated to the nearest half hour and total costs are calculated according to the hourly rate set for that particular job.

4. There is a standard transport charge for any move within 50km of our base. It is calculated at half the hourly rate set for the job. This is called a call-out fee.

5. Any electrical items not working when turned on (after the move) are the owner's responsibility.

6. Any extra materials or vehicles required to complete any move will be the owner's (or client’s) responsibility and they will need to cover the extra cost.

7. Cancellations within seven days of the move date will require 4 hours of the set rate for that move plus a callout fee (+ GST) and any other cost involved to cover our losses.

8. Any parking fines, council permits or other costs will be the client’s sole responsibility to cover the cost.

9. Should any dispute arise (costing, damage to goods carried, or for any other reason) where there is no resolution and we would need mediation, all court costs and lost work hours will be the client's sole responsibility to cover the full cost.

Insurance

Important

Since 911 and the Christchurch earthquakes and all the devastation caused by the weather. Insurance companies have changed their policies. All moves are done at (Owners Risk Only) we can organize cover should you require it, this would have to be paid upfront and before the move can begin.

Any items valued over $5000 will need to be accessed by the insurer prior to the move.

We are not responsible for glass breaking, scratches, rips, stains etc. on furniture or on electrical equipment not working once removed from address and installed at new property.

As it is not our intention to cause any damage should a situation arise it would be noted and assessed at our next health and safety meeting. And of course, an apology will be made.